FAQs & Tips

General Questions

What is Turtle Minded?

Turtle Minded is a wellness brand focused on creating all-natural, eco-conscious products designed to help you feel your best while being mindful of the environment. Our products are made with carefully selected ingredients and are free from harsh chemicals whenever possible.

What makes Turtle Minded different?

Plant-based ingredients
No harsh chemicals
Vegan-friendly
Eco-conscious packaging
Small-batch handcrafted products
Refillable options available on select products

Where are your products made?

All Turtle Minded products are handcrafted in small batches in West Virginia, USA.

Are your products tested on animals?

No. Turtle Minded does not test products on animals.

Are your products vegan?

Yes! Our products are vegan and contain no animal-derived ingredients.

Product Questions

Insect Repellent

Does your insect repellent contain DEET?

No. Our insect repellent is completely DEET-free.

What is the active ingredient?

Our formula uses Oil of Lemon Eucalyptus (OLE), a plant-based ingredient recognized by the EPA as an effective mosquito repellent when properly formulated.

Does it work against ticks?

It helps repel ticks as well as mosquitoes and many biting insects. Reapply as directed, especially during extended outdoor activities.

Can I use it on children?

Always follow the directions on the label. Consult your healthcare provider before using on very young children.

Will it stain clothing?

No. Our formula is designed to be non-staining when used as directed.

Does it smell like bug spray?

No. Customers love its light, fresh botanical scent instead of the strong chemical odor associated with many traditional repellents.

How often should I reapply?

Generally every 4–6 hours, or sooner if sweating heavily or after swimming.

Itch Relief Spray

What can I use it for?

Our Itch Relief Spray is designed to soothe:

Bug bites
Poison ivy
Poison oak
Contact dermatitis
Minor skin irritations

Does it sting?

No. Our formula is designed to provide cooling relief without the burning sensation common in some itch relief products.

Can I use it every day?

Yes, as directed on the product label.

Magnesium Spray

What is magnesium spray used for?

Many people use topical magnesium as part of their wellness routine to support muscle comfort, relaxation, and recovery.

Does it help plantar fasciitis?

Some customers choose to use it as part of their foot care routine for sore or tired feet. Individual results vary, and it is not intended to diagnose, treat, cure, or prevent disease.

Why does magnesium sometimes tingle?

A mild tingling sensation is common, especially when first using magnesium spray or applying it to dry skin. This sensation usually decreases with continued use.

Magnesium Bubble Bath

When should I use it?

Perfect after workouts, long days on your

Dry Foot Fix

What does Dry Foot Fix do?

It exfoliates rough skin while helping moisturize dry, cracked feet.

How often should I use it?

Most people use it 2–3 times per week or as needed.

Shower Steamers

Are shower steamers the same as bath bombs?

No. Shower steamers are made for the shower—not the bathtub. They release aromatic essential oils into the steam to create a spa-like experience.

How do I use a shower steamer?

Place one in the mesh bag. away from the direct stream of water. As it slowly dissolves, it releases its fragrance into the steam.

How long do they last?

Our steamers are proven to lastr multiple showers depending on water exposure.

Shoe Deodorizer

How do I use it?

Spray inside shoes after wearing them and allow them to air dry before the next use.

Can it be used on sports equipment?

Yes. It may also be used on gym bags, sports gear, and other items that develop unwanted odors.

Shampoo Bars

How long does one bar last?

One shampoo bar typically replaces two to three bottles of liquid shampoo, depending on hair length and frequency of use.

Are they color-safe?

They are formulated to be gentle, but if you have color-treated hair, test first or consult your stylist.

Ordering

Where do you ship?

We currently ship throughout the United States.

How long will my order take?

Orders are typically processed within 2–5 business days. Shipping times vary by location.

Do you offer local pickup?

If local pickup is available, it will appear as an option during checkout.

Returns

Can I return a product?

Because of the nature of personal care products, opened items generally cannot be returned. If your order arrives damaged or incorrect, please contact us within 7 days and we'll make it right.

Ingredients & Safety

Are your ingredients natural?

We prioritize naturally derived, plant-based ingredients whenever possible.

Do your products contain parabens or phthalates?

Our goal is to avoid unnecessary harsh ingredients while maintaining product quality and performance.

Do you use synthetic fragrances?

Many of our products are scented with essential oils or carefully selected fragrance oils, depending on the product.

Are your products safe during pregnancy?

If you are pregnant, nursing, or under a physician's care, consult your healthcare provider before using products containing essential oils.

Do you list all ingredients?

Yes. Ingredient information is available on each product page and product label.

Turtle Minded Promise

What if I have questions?

We're always happy to help! Contact us anytime—we love helping customers choose the products that best fit their needs.

Find your Zen. Naturally. 🐢